Frequently Asked Questions
What will I receive and what should I do when plant arrive?
We ship 3-gallon bare root. Usually, there are at least 3 canes on each root. Size may vary due to different variety. some are naturally smaller than others. Each root is individually labeled.
Open the bag and remove plant as soon as possible. Soak the root in clear water for 1-2 hours. Plant roots in pot or ground. If temperature is below 32f, protection is required.
Shipping Cost
Website system will automatically add $25 for shipping, which include labor, materials, and shipping postage for each order.
If order item numbers is higher than 10 items, we will package more than 1 package. Shipping cost is same.
Return Policy
Due to nature of the plant situation, no returns can be accepted.
All plants leave our nursery in good condition. If, however, your plant arrives damaged due to delay in transit, please contact us within 7 days of receipt so necessary adjustments can be made.
We reserve the right to temporarily suspend or deactivate your account, or to permanently close your account. We also reserve the right to refuse service to anyone, for any reason, at any time.
If for any reason we couldn't fulfill your order, you will get chance to switch to a different plant or get refunded.